Dear Johnson,
Apologies for the delayed response.
We are currently working to reproduce this issue and will update you at the earliest opportunity.
Thank you for your understanding.
Best regards,
Santosh
Dear Johnson,
Apologies for the delayed response.
We are currently working to reproduce this issue and will update you at the earliest opportunity.
Thank you for your understanding.
Best regards,
Santosh
We have tested the scenarios listed below in order to reproduce the reported issue. However, we could not reproduce the issue: the G720-P2V3 EVK board boots successfully, and image erase operations also complete successfully in all tested cases.
Please refer to the table below for details. Try to follow the steps and provide your feedback.
| EVK Used | Image Name | Image Type | Pre-built Image | Image Download Link | Test Scenario | 720-P2V3 EVK Boot Jumper Settings | Test Result |
|---|---|---|---|---|---|---|---|
| G720 P2V3 | aiot8391p2_64_bsp_alps-vf-mp-u0.mp5-mp-v0.mp5-V7.48.V4.47_user_raw | Android-15 | Yes | Android Images | 1. Using genio-flash tool flashed Android-15 in UFS mode | UFS mode | 1. Erased successfully and flashed Android image 2. Android image booted successfully |
| scarthgap_k6.6_v25.1.1_genio-720-evk_private_260313072212.tar | Yocto-eMMC | Yes | Yocto Images | 2. Changed EVK boot settings UFS to eMMC mode and flashed Yocto image using genio-flash tool | eMMC mode | 1. Erased successfully and flashed Yocto image 2. Yocto image booted successfully |
|
| 3. Changed EVK boot setting to UFS mode to attempt to erase the Yocto image using the Genio Flash Tool to flash Android in UFS mode | UFS mode | 1. EVK changed to UFS mode and powered on. 2. Android image booted successfully |
| EVK Used | Image Name | Image Type | Pre-built Image | Image Download Link | Test Scenario | 720-P2V3 EVK Boot Jumper Settings | Test Result |
|---|---|---|---|---|---|---|---|
| G720 P2V3 | aiot8391p2_64_bsp_alps-vf-mp-u0.mp5-mp-v0.mp5-V7.48.V4.47_user_raw | Android-15 | Yes | Android Images | 1. Using genio-flash tool flashed Android-15 image in UFS mode | UFS mode | 1. Erased successfully and flashed Android image 2. Android image booted successfully |
| G720 P2V3 | genio-720-evk-ufs_private_260313080005_browser.tar.gz | Yocto-UFS | Yes | Yocto Images | 2. EVK boot settings UFS mode and flashed Yocto image using genio-flash tool | UFS mode | 1. Erased successfully and flashed Yocto image 2. Yocto image booted successfully |
| G720 P2V3 | aiot8391p2_64_bsp_alps-vf-mp-u0.mp5-mp-v0.mp5-V7.48.V4.47_user_raw | Android-15 | Yes | Android Images | 3. Using genio-flash tool flashed Android-15 in UFS mode | UFS mode | 1. Erased successfully and flashed Android image 2. Android image booted successfully |